2020 National Apartment Leasing Professional Program (NALP) via Zoom Webinar

When:  Oct 27, 2020 from 14:00 to 18:00 (CT)

You must log in with your username and password on the registration page to receive member pricing.

Class Dates: October 27-29, 2020 (All three days required)

Earning NALP, your first industry credential, signals to your employer your commitment to a career in residential property management.

Register to learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospects
  • Applying fair housing law and communicating rental criteria
  • Move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents

This course is recommended for leasing consultants with varying levels of experience. To earn the NALP certification, students must complete the coursework, complete the Market Survey, and pass the NALP online exam

Instructor: Katrina Greene, Sheehan Property Management

No cancellations or refunds accepted within two days of course/event.